Be Heard operates at the intersection of communication, technology, data and consulting, and brings together the right expertise and skillsets from across the marketing and service innovation spectrum. This includes strategy, data analytics, creative and content marketing, user experience, design and build and media planning and buying.

The agency says its purpose is to help clients take control of their tomorrow, to embrace and thrive on the change that is re-inventing how they do business. It has an agnostic approach to how it does this, because the right answer must be shaped to precisely fit each and every client.

Be Heard says it cares deeply about helping its clients solve the problems of tomorrow, today. It also cares about the quality of its thinking and solutions: “It’s very important to us that our own product is best-in-our-market,” it says. Finally, it says it cares deeply about creating an internal culture for its employees which helps them to become the best they can possibly be.

In November 2017, Be Heard acquired the integrated advertising agency The Corner to strengthen the group’s capability in brand and creative.