Delivery and Fulfillment

The latest best practice, research, market insight, statistics and more, on retail delivery and fulfillment

Ecommerce Best Practice: Strategy and Operations

‌ This report looks at the fundamentals of ecommerce and discusses how businesses can prime their ecommerce strategy and operations with technology, resourcing and analysis.

Articles on fulfillment

delivery van illustration

Fulfilment and delivery trends in grocery and FMCG

From order picking to last mile delivery, grocery retailers and FMCG brands are increasingly looking for ways to improve speed and efficiency in omnichannel fulfilment. With rising consumer expectations, the goal is to give customers what they want, exactly when they want it, even amid wider challenges in the supply chain. A large number of […]

Photograph of orange Oda delivery fans lined up in the snow.

Oda’s CEO on how online grocery can compete on price with offline discounters

At ShopTalk Europe 2022, Karl Munthe-Kaas, CEO and co-founder of Norway’s dominant online grocery retailer, explained why he believes that online grocery can be “more efficient than offline discount” – and why the trifecta of selection, quality and price are needed for online grocers to be truly competitive.